Manager Corporate Services

Department: Corporate Services

Reports to: Director Corporate and Community Services

Salary Range: $1,764 - $2,013 per 35 hour week + superannuation

Warrumbungle Shire is strategically positioned on the Newell Highway, a short drive from Tamworth, Mudgee and Dubbo, and just over 3 hours from Newcastle, making Warrumbungle Shire a great place to live and work. Covering an area of more than 12,000km², and with a population of nearly 10,000, Warrumbungle Shire Council is one of the larger Local Government Areas in Central West NSW, home to the townships of Coonabarabran, Coolah, Dunedoo, Binnaway, Baradine and Mendooran. 

This position is located in the beautiful town of Coonabarabran, known as the Astronomy Capital of Australia, which is midway between Melbourne and Brisbane and is known for its magnificent landscape and stunning night skies. The town has medical services, excellent schools, a variety of sporting and social clubs and a thriving tourism industry. With the nearby Warrumbungle National Park, which is also Australia’s first Dark Sky Park, there is plenty to do and explore whether you’re looking for adventure or relaxation. 

With a rich history and stunning landscapes including spectacular mountain ranges, waterfalls, ancient sandstone caves, gorges, and beautiful plains, our scenic location amongst friendly country communities provides an ideal setting for those looking to balance a country lifestyle and career.

At Warrumbungle Shire Council we offer a broad variety of jobs with a range of benefits and career development opportunities within Local Government. The guiding principles of honesty, integrity, fairness and compassion form the spirit of the team along with respect, transparency, passion, trust and opportunity is how Warrumbungle Shire Council strengthens its working environment to deliver on the aspirations of our community. We are an EEO Employer with a commitment to our staff and our vision is Excellence in Local Government. 

Benefits of working for Council

Council are committed to creating a positive working environment and offer a range of benefits for staff, including

• Long Service Leave after 5 years
• Monthly RDO
• Support for training and professional development
• Salary Packaging options to maximise your take-home pay
• Employee Assistance Program
• Generous uniform allowance

The Position

The Manager Corporate Services leads, manages and coordinates the areas of administration, integrated planning and reporting, Service NSW, insurances, risk management, records management, communications, information technology and customer service. The provision of services to both external and internal customers is highly important to this role, as is ensuring the integrity of Council’s support services and records systems including management of archival and disposal programs and providing best practice customer service and initial contact functions to the community.

In this role you will oversee the customer service and Service NSW teams, ensuring a consistently high standard of customer service and records management. You will also manage Council's data and information technology systems and processes, and Council's communications systems, including social media.

This role is responsible for freedom of information and information privacy across the organisation as well as Council's Integrated Planning and reporting processes, managing Council’s insurance portfolios (excluding workers compensation) and risk management.

To succeed in this role, you will need to have a passion for continuous improvement and compliance and a good understanding of Information Technology processes and requirements. Your leadership and customer service experience will key to your success in effectively supporting and building strong working relationships with your dedicated customer service team, senior leadership das well as internal and external clients.

Please click here to view the position description

Essential Requirements

• Commitment to Council’s Mission, Values and Code of Conduct
• Understanding of work health and safety (WHS) in the workplace and commitment to a positive contribution to WHS in the workplace and compliance with Council and legislative requirements
• Diploma in Business, Communications or equivalent relevant qualification, together with knowledge and skills gained through extensive experience.
• Demonstrated experience in the development and implementation of Risk Management  System including incident reporting and recording.
• Excellent people management and leadership skills, including the ability to build effective working relationships both internally and externally, encourage collaboration, teamwork and partnerships striving for excellence in achieving Council’s vision and values.
• Demonstrated ability to analyse issues, develop and implement effective strategies and solutions that support Council’s goals and values.
• Excellent communication skills including the ability to prepare high quality written reports, policies, action plans, correspondence and other documentation.
• Demonstrated ability to apply EEO, WHS and ethical principles and to act with probity at all times as well as the ability to use discretion and judgement.
• Class “C” Drivers Licence.

Desirable Requirements

• Degree qualifications in relevant discipline.

Applicants should note that Criminal History Checks, as well as alcohol and drug testing, are conditions of employment.

Applications close at 11.00 pm Sunday 14 April 2024.

For enquiries, please contact Human Resources on 6849 2000.

How to apply

Please provide sufficient detail in your answers to the questions as this information is used to assess your suitability for interview.

1. Scroll down and complete the fields below. Note: Fields marked with a red asterisk* are mandatory.
2. Click ‘Next’
3. Attach your resume, covering letter and copies of your qualifications
4. Click ‘Next’
5. Review your application and click ‘Confirm’ to submit your completed application

You will receive an email acknowledgement to confirm receipt of your application. You will receive email notifications regarding the status of your application. It is important that you regularly check your email to ensure you do not miss any notifications from Council. It is also recommended that you check your spam or junk folder and consider adding careers@warrumbungle.nsw.gov.au to your email address book to ensure you do not miss any correspondence in regard to your application.